1.What is a Digital subscription? What do I get when I subscribe?
A HO1.US Digital subscription provides unlimited access to ho1.us site content across any computer or device. This includes articles, audio versions of articles, videos, podcasts and live streaming. A Digital subscription gets you access to content on ho1.us. As a subscriber, you also receive special, subscriber-only newsletters, curated by our global editors and access to special content.
2.What payment methods you accept?
We accept Credit Cards and co-branded Debit cards payment through Paypal and/or Stripe. Payment is fully secured with SSL 2048 bit encryption, by making them private and confidential. We do not store your credit card information or other sensitive data on our servers. For any transaction HO1.us uses the services of a secure payment gateway to provide safe and secure payment procedures. Your credit card information is never transmitted via our website since the payment gateway is responsible for collecting, storing and encrypting your data. All the information that is collected is used for products and services provision, billing, identification and authentication, services improvement, contact and research.
3.What is your cancellation and refund policy?
You agree to abide by any relevant Terms of Service or other legal agreement, whether with HO1 or a third party, that governs your use of a given payment processing method. Prices for any Paid Service may change at any time, and HO1 does not provide price protection or refunds in the event of a price reduction or promotional offering. You agree to pay for any Paid Service that you order. HO1 will charge your credit card or other form of payment for the price listed on the relevant Paid Service offer, along with any additional amounts relating to applicable taxes, bank fees and currency fluctuations. If you purchase any automatically renewing subscriptions, you agree that HO1 will charge the payment method on file on the first day of each billing period for the relevant subscription, and if the payment method on file becomes invalid due to an expired credit card or other similar reason and we are unable to charge you on the next billing period, HO1 reserves the right to immediately revoke your access to any Paid Service you have ordered until you update your payment method. If you fail to update your payment method within a reasonable amount of time, HO1 may cancel your subscription.
Billing periods may be every 4 months or annually. The renewal period applicable to any subscription will be the same as the initial billing period for the Paid Services.
If HO1 is required to collect or pay any taxes in connection with your purchase of a Paid Service, such taxes will be charged to you at the time of each purchase transaction. Additionally, if required by law, you are responsible for reporting and paying certain taxes in connection with your purchase and use of a Paid Service. Such taxes may include duties, customs fees, or other taxes (other than income tax), along with any related penalties or interest, as applicable to your purchase or country of purchase.
REFUNDS: all purchases of HO1 products and services are final. For HO1 Shop merchandise: Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please contact support [@] ho1.us if you have a problem with your HO1 Shop Order and would like a reprint or a refund.
SUBSCRIPTION CANCELLATIONS: you purchase a subscription to a Paid Service that automatically renews, you may cancel the subscription any time before the end of the current billing period and the cancellation will take effect on the next billing period. You will retain access to the Paid Service from the time you cancel until the start of the next billing period, and will not receive a refund or credit for any remaining days in your current billing period. If you have any questions or need to contact us about cancellation, please send an e-mail to support [at] ho1.us.
4.Do you offer discounted group, corporate or student subscriptions?
At this time we do not offer special rates for these audiences. If you have questions about group, corporate, or student subscriptions, you can email GroupSubs [@] ho1.us with your first/last name, business or school name, and number of users who require access. For licensing and distribution inquiries only, please contact us at the address mentioned above.
5.What if I don’t want to subscribe — can I still access content on HO1.US?
Visitors have access to some sections of the ho1.us site Free of Charge. You can re-read an article as many times as you like. Free access section are readable 24/7.
Nota: “Terms of Service & General Conditions of Acceptance” (TOS/GCA) for global websites edited & published by PHMC GPE LLC apply.
T&C V. 3.1.4 Nov. 2021
