The Importance of Empathy in Customer Worker Relations

  If you’re asked about your virtues, you might say “I’m a good person. I’m kind and understanding.” Or, “I’m patient and quite sensitive to the needs of others.” Clearly, that’s what you believe. However, if you stop and think, are you really understanding with everyone around you? Is your kindness limited to your social circle or are you also kind to strangers? Are you really empathic with all those people with whom you interact on a daily basis? Throughout your day, you have contact with many people. Your social interactions aren’t only limited to dealing with your family, colleagues,…